Privacy Policy
Last updated: 3rd November 2024
Outstrider is committed to protecting your privacy and ensuring GDPR compliance. This policy explains how we collect, use, and protect your personal data.
Quick Summary
- • We collect minimal personal data necessary to provide our service
- • Your data is stored securely and never sold to third parties
- • You have full control over your data and can request deletion at any time
- • We use cookies to improve your experience (you can opt-out)
- • We comply with UK GDPR and Data Protection Act 2018
Outstrider is the data controller responsible for your personal data. For any privacy-related queries, contact us at:
Account Information:
- Email address (required for authentication)
- Full name (optional)
- Username (optional)
- Profile information (bio, avatar - optional)
Usage Data:
- Predictions you create and share
- Racing tips and analysis
- Community interactions (likes, follows)
- Performance statistics
Payment Information:
- Subscription details (processed securely via Stripe)
- We never store your full payment card details
Technical Data:
- IP address (for security and analytics)
- Browser type and version
- Device information
- Cookies and similar technologies
We process your personal data under the following legal bases:
- Contract Performance: To provide our racing prediction services
- Legitimate Interest: To improve our services and prevent fraud
- Legal Obligation: To comply with financial and legal requirements
- Consent: For marketing communications (you can withdraw anytime)
We use your data to:
- Provide and maintain our racing prediction platform
- Generate AI-powered racing predictions
- Process your subscription payments
- Send service updates and important notifications
- Improve our machine learning algorithms
- Analyze platform usage and performance
- Prevent fraud and ensure security
- Comply with legal obligations
We only share your data with trusted third-party service providers:
- Stripe: Payment processing (PCI-DSS compliant)
- Base44: Platform hosting and database services
- Cloud Infrastructure: Secure data storage
We never sell your personal data to third parties.
You have the following rights:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure ("Right to be Forgotten")
Request deletion of your personal data
Right to Data Portability
Receive your data in a machine-readable format
Right to Object
Object to processing of your data for specific purposes
Right to Restrict Processing
Request limitation on how we use your data
To exercise any of these rights, contact us at support@outstrider.co.uk
We retain your personal data:
- For as long as you have an active account
- For up to 7 years for financial records (legal requirement)
- Until you request deletion (subject to legal obligations)
Anonymized data may be retained for analytical purposes after account deletion.
We implement industry-standard security measures:
- End-to-end encryption for data transmission
- Secure encrypted database storage
- Regular security audits and monitoring
- Access controls and authentication
- Regular backups and disaster recovery
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can manage cookie preferences through your browser settings or our cookie banner.
Your data may be processed in countries outside the UK. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by UK authorities
- GDPR-compliant data processing agreements
Our service is not intended for children under 18. We do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us immediately.
We may update this privacy policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform.
If you're not satisfied with how we handle your data, you have the right to lodge a complaint with the UK supervisory authority:
Questions About Your Privacy?
We're here to help. Contact our data protection team.
Contact Privacy Team